Hey, dear customer!
Thank you for visiting our hoodie world! Here, shopping is not a simple experience, but an endless adventure of comfort and style. To make the payment process very clear to you, here is a simple and friendly payment policy tailored just for you, so you can focus on choosing the hoodie you like!
Payment Method
In order to provide you with a safe and convenient payment method, we currently only support PayPal payment, Visa, MasterCard, JCB and American Express.
PayPal is safe, simple and convenient. It is a reputable and trustworthy online payment method that ensures the safety of your shopping and makes payment easy and enjoyable. All you need is a PayPal account to enjoy shopping at Familyprefer!
Payment Process
1) Select the hoodie
Make sure you’ve found the hoodie you like and add it to your cart.
2) Fill in the billing details
Enter the checkout page and carefully fill in the name, address, phone number, email and other information in the billing details.
3) Select PayPal to pay
Check your order information to make sure it is accurate.
After confirmation, check the small box below and click the “PayPal” button to enter the payment process.
If you don’t have a PayPal account, don’t worry, it’s easy to create.
4) Log in to your PayPal account
Enter your PayPal account information and confirm payment.
5) Order confirmation
Once payment is successful, you will receive an order confirmation email containing order details and proof of payment. Therefore, I recommend that you double check your shipping address and email address after filling in your information to facilitate subsequent payment confirmation.
Payment Declined
Sorry to hear you’re having trouble with your payment. We understand this may be confusing to you, but don’t worry, we’ll try to help you out. Here are some suggestions and steps to help you resolve your payment issues:
1) Check the accuracy of payment information
Make sure your PayPal account has sufficient balance or is linked to a valid payment method.
2) Check payment limits
Sometimes payments may be restricted by banks or payment service providers. Please make sure there are no restrictions on your payment method.
3) Contact the payment service provider
Log in to your PayPal account and check for any outstanding issues or warnings. Sometimes PayPal may require you to further verify your identity.
If you still cannot solve the problem, we recommend that you immediately contact our customer service Ira Lewis via email [email protected] and provide detailed payment information and error information. We will investigate and assist you to complete the payment as soon as possible.
Payment Security
I understand payment security is of the utmost importance to you. When paying via PayPal, your personal information is protected to the greatest extent and Familyprefer cannot access your payment details.
At the same time, users are also responsible for protecting the confidentiality of their payment information, including protecting passwords, account information and payment credentials.
Refund
The refund amount will be returned to your PayPal payment account within 1-2 business days. If there is a holiday, the refund amount will be postponed. Please wait patiently.
Have any questions or need help? Contact our customer service Germaine Morris at any time via email [email protected], we will reply to you within 1 business day and try our best to provide assistance.
Thank you for choosing Familyprefer and we look forward to providing you with the best shopping experience. Let us work together to add a little fashion and comfort to your wardrobe!
